How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for InPost delivery
1
Automated Parcel Lockers
Access parcels anytime with a wide network of self-service lockers across Poland.
2
Real-Time Tracking
Monitor shipments at every stage with detailed tracking updates.
3
Express Delivery
Fast shipping options ensure timely arrival of parcels.
4
Insurance Options
Protect valuable shipments with available insurance coverage.
InPost is a leading parcel delivery service based in Poland, known for its extensive network of automated parcel lockers. These lockers allow customers to send and receive packages 24/7 without waiting in lines or visiting post offices. The service covers both domestic and international shipments, offering flexible delivery options tailored to customer needs.
The company supports express delivery, ensuring parcels reach their destination quickly. Real-time tracking is available for every shipment, providing clear updates on package location and status at each step. InPost also offers insurance options to protect valuable goods during transit.
With a focus on convenience, InPost's parcel lockers are located in accessible public places like shopping centers, gas stations, and residential areas. This network simplifies the delivery process and reduces waiting times. The service supports international shipping to several regions, including Europe and parts of Asia.
InPost works with e-commerce platforms and individual customers alike, providing reliable logistics solutions. The company’s system assigns a unique tracking number to each parcel, making it easy to monitor shipments online or via mobile apps. This transparency helps users plan their schedules around delivery times.
Overall, InPost combines technology and logistics to offer a user-friendly, efficient parcel delivery experience. Its automated lockers and tracking capabilities make it a popular choice for both senders and recipients looking for speed and convenience.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my InPost parcel?
Use the unique tracking number on the InPost website or mobile app to see real-time updates.
Where are InPost parcel lockers located?
Lockers are placed in public areas such as shopping malls, gas stations, and residential neighborhoods.
Can I send international shipments with InPost?
Yes, InPost offers international shipping services to selected countries.
What happens if I miss a parcel pickup?
Parcels remain in the locker for a set period before being returned to the sender.
Is it possible to insure my shipment?
Insurance options are available to cover the value of your parcel during transit.
Are there size limits for parcels sent via InPost lockers?
Yes, parcels must fit within the locker dimensions, which vary by location.
How fast is the express delivery service?
Delivery times depend on the destination but are generally faster than standard shipping.
Can I change the delivery address after sending a parcel?
Address changes are limited once the parcel is in transit; contact support for assistance.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more