How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Pickupp delivery
1
Fast Delivery
Express shipping options reduce transit times within Malaysia and beyond.
2
Real-Time Tracking
Track parcels live with detailed updates at every stage of delivery.
3
International Reach
Supports shipments from Malaysia to multiple global destinations.
4
Shipment Protection
Insurance options available to safeguard parcels during transport.
Pickupp operates as a flexible delivery service in Malaysia, focusing on fast and reliable parcel delivery. The company supports express shipping with real-time tracking, allowing customers to monitor their packages at every step. Pickupp serves both local and international routes, providing options that fit various shipping needs.
The service integrates technology to optimize delivery routes and improve efficiency. This results in timely deliveries and better customer experience. Pickupp also offers insurance options to protect shipments against loss or damage during transit.
With coverage across Malaysia and connections to international markets, Pickupp is suitable for e-commerce businesses and individuals requiring dependable parcel delivery. The platform provides easy access to shipment status updates through its online tracking system.
Pickupp’s approach focuses on transparency and convenience, making it easier to send and receive packages without unnecessary delays. The service adapts to different parcel sizes and delivery speeds, ensuring flexibility for various shipment types.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Pickupp shipment?
Use the tracking number on Pickupp’s website to see real-time updates on your parcel.
Does Pickupp offer international shipping?
Yes, Pickupp supports international deliveries from Malaysia to selected countries.
What types of parcels can Pickupp deliver?
Pickupp handles various parcel sizes, from small packages to larger shipments.
Is insurance available for shipments?
Insurance options can be added to protect your parcel against loss or damage.
How fast is Pickupp’s delivery service?
Delivery times vary by destination, but express options are available for faster service.
Can I change the delivery address after shipment?
Address changes depend on the shipment status; contact support for assistance.
What should I do if my package is delayed?
Check the tracking status online and contact Pickupp support if delays persist.
Are there any restrictions on items shipped with Pickupp?
Certain hazardous or prohibited items are not accepted; check Pickupp’s policy for details.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more