How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Gati delivery
1
Wide Coverage
Extensive network across India and key international markets for broad delivery reach.
2
Real-Time Tracking
Track shipments instantly with detailed updates at every stage of delivery.
3
Express Delivery
Fast shipping options to meet urgent delivery requirements.
4
Insurance Options
Protection available for valuable shipments to reduce risk during transit.
Gati is a well-established courier and logistics company with a strong presence in India and expanding operations internationally. It provides express parcel delivery, freight forwarding, and supply chain solutions tailored to business and individual needs.
The service covers domestic and international shipments, including regions in North America, Europe, Asia Pacific, and the Middle East. Gati supports multiple shipping options, including express delivery and insurance coverage, to protect valuable goods during transit.
Real-time tracking is available for every shipment, allowing customers to monitor their parcels at every stage. The tracking system provides timely updates on dispatch, transit, and delivery status, helping users plan accordingly.
Gati partners with various e-commerce platforms and businesses to ensure smooth logistics operations. The company focuses on timely delivery, secure handling, and transparent communication throughout the shipping process.
With a network spanning thousands of locations, Gati offers flexible shipping solutions for parcels of different sizes and weights. The company also provides customer support to resolve queries and assist with shipment management.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Gati shipment?
Use the tracking number on Gati’s official website or tracking portal to see real-time updates.
Does Gati offer international shipping?
Yes, Gati ships to multiple countries including regions in North America, Europe, Asia Pacific, and the Middle East.
What delivery options does Gati provide?
Gati offers express delivery, standard shipping, and freight services depending on the shipment size and urgency.
Is insurance available for shipments?
Yes, insurance can be added to shipments to cover loss or damage during transit.
How long does delivery usually take?
Delivery times vary by destination and service type, with express options providing faster transit.
Can I change the delivery address after shipping?
Address changes depend on the shipment status; contact Gati customer support for assistance.
What should I do if my shipment is delayed?
Check the tracking status online and contact Gati support if delays persist beyond the expected delivery date.
Are there size or weight limits for parcels?
Yes, limits depend on the service chosen; consult Gati’s guidelines for specific restrictions.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more