How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for IMX delivery
1
Express Delivery
Fast shipping services across multiple continents to meet urgent delivery needs.
2
Real-time Tracking
Track parcels online with up-to-date information on shipment status.
3
International Coverage
Wide network covering North America, Europe, Asia Pacific, and the Middle East.
4
Insurance Options
Protection available for valuable shipments during transit.
IMX specializes in express parcel delivery across North America, Europe, Asia Pacific, and the Middle East. The service supports international shipping with a focus on speed and reliability. Each shipment is assigned a unique tracking number, allowing customers to monitor their parcels in real time through the IMX online tracking system.
The company provides insurance options to protect valuable goods during transit. IMX's network connects major logistics hubs, ensuring timely deliveries even across long distances. The platform supports easy access to shipment status updates, helping users plan for receipt or further distribution.
IMX prioritizes clear communication and transparency. Customers receive notifications about shipment milestones, including dispatch, transit, customs clearance, and final delivery. The service suits businesses and individuals requiring fast, dependable shipping solutions with global reach.
With IMX, parcels move efficiently through a streamlined process designed to reduce delays. The carrier maintains partnerships with local and international couriers to cover a wide range of destinations. This approach helps maintain consistent delivery times and service quality.
The online tracking tool is user-friendly and accessible from desktop or mobile devices. It provides detailed information on parcel location and estimated delivery dates. IMX also offers customer support via email for shipment inquiries and assistance.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my IMX shipment?
Use the unique tracking number on the IMX website tracking page to see real-time updates.
Does IMX offer insurance for parcels?
Yes, insurance options are available to cover the value of your shipment.
Which regions does IMX serve?
IMX operates in North America, Europe, Asia Pacific, and the Middle East.
What should I do if my shipment is delayed?
Check the tracking status online and contact IMX support via email for assistance.
Can I get notifications about my parcel status?
Yes, IMX provides updates at key points during the delivery process.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more