How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for GLS delivery
1
Wide European Coverage
Delivers parcels across most European countries with reliable service.
2
Real-time Tracking
Provides accurate updates on parcel location and delivery status.
3
Flexible Delivery Options
Offers express shipping and insurance for added security.
4
Strong Local Partnerships
Ensures efficient last-mile delivery through trusted local carriers.
GLS operates a wide network across Europe and beyond, delivering parcels with a focus on reliability and speed. The company serves millions of customers, including businesses and individuals, providing tailored shipping solutions for various needs.
Shipments are tracked with unique tracking numbers, allowing senders and recipients to monitor the parcel status at every step. GLS offers express delivery options and supports international shipping to many countries worldwide.
The service includes features such as parcel insurance and flexible delivery times. GLS works closely with local partners to ensure smooth last-mile delivery and customer satisfaction.
GLS's infrastructure covers urban and rural areas, ensuring parcels reach their destination safely and on time. The company maintains transparent communication through online tracking tools and customer support channels.
Choosing GLS means access to a trusted carrier with extensive coverage, modern tracking technology, and a commitment to secure parcel handling.
Shipment Tracking Statuses
•Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my GLS parcel?
Use the unique tracking number on the GLS website to see real-time updates.
Does GLS offer international shipping?
Yes, GLS ships parcels to many countries outside Europe with reliable transit times.
Can I insure my shipment with GLS?
Insurance options are available to protect parcels against loss or damage.
What delivery options does GLS provide?
Standard and express delivery services are offered depending on destination and urgency.
How do I contact GLS customer support?
Support is available via email or through the GLS website contact form.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more