How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for aCommerce delivery
1
Wide Regional Coverage
Operates in key Southeast Asian markets, covering urban and suburban areas.
2
Real-Time Tracking
Provides up-to-date shipment status for better delivery visibility.
3
Flexible Shipping Options
Offers express and standard delivery to fit different needs and budgets.
4
Insurance Availability
Allows shipment insurance for added protection of valuable goods.
aCommerce is a logistics provider focused on e-commerce delivery solutions in Southeast Asia. Operating in countries like Singapore, Thailand, the Philippines, Malaysia, and Indonesia, it supports both domestic and international shipments. The service covers a wide range of delivery needs, including express options and insurance coverage.
The company integrates with popular online marketplaces and retailers, ensuring smooth order fulfillment and timely delivery. Each shipment is assigned a unique tracking number, allowing customers to monitor their parcels at every stage. Real-time tracking updates provide transparency and help manage expectations.
aCommerce emphasizes efficient handling and last-mile delivery, adapting to local market demands. The service network spans urban and suburban areas, aiming to reduce transit times and improve customer satisfaction. Insurance options add security for valuable goods during transit.
With aCommerce, businesses gain access to a logistics partner that understands regional challenges and offers tailored solutions. The platform supports multiple shipping methods, including express and standard delivery, to meet various budget and timing requirements.
Overall, aCommerce combines technology and local expertise to deliver a dependable shipping experience for e-commerce sellers and buyers across Southeast Asia.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my aCommerce shipment?
Use the unique tracking number on the aCommerce website or partner platforms to see real-time updates.
Which countries does aCommerce deliver to?
aCommerce serves Singapore, Thailand, the Philippines, Malaysia, and Indonesia.
Are there express delivery options available?
Yes, express shipping is offered alongside standard delivery services.
Can I insure my package during shipping?
Insurance options are available to protect valuable shipments.
What should I do if my shipment is delayed?
Check the tracking status online and contact aCommerce support for assistance if needed.
Does aCommerce handle international shipments?
Yes, aCommerce supports international shipping within its service regions.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more