How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Deutsche Post delivery
1
Wide Coverage
Delivers across Germany and internationally, covering major global regions.
2
Real-Time Tracking
Track parcels at every stage with an easy-to-use online system.
3
Flexible Delivery Options
Offers express shipping and insurance for valuable shipments.
4
Reliable Service
Large network ensures timely and secure delivery of parcels.
Deutsche Post is Germany’s main postal operator, handling millions of shipments daily across the country and worldwide. It offers a wide range of services including standard mail, express delivery, and international shipping. The company supports both private customers and businesses with tailored logistics solutions.
Shipments with Deutsche Post can be tracked online using a unique tracking number. This allows customers to monitor their parcels from dispatch to delivery. The service covers Europe, North America, Asia Pacific, and the Middle East, ensuring broad reach for international shipments.
Deutsche Post provides flexible delivery options, including express services for urgent parcels and insurance for valuable items. The company focuses on timely and secure delivery, backed by a large network of distribution centers and partners.
Customers benefit from clear tracking updates and support through multiple channels. Deutsche Post’s infrastructure supports efficient handling of both small packages and bulk shipments. The service adapts to various shipping needs, from personal parcels to business logistics.
Overall, Deutsche Post combines extensive coverage with reliable tracking and delivery options, making it a trusted choice for sending mail and parcels within Germany and abroad.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Deutsche Post shipment?
Use the tracking number on the Deutsche Post website to see real-time updates.
Does Deutsche Post offer express delivery?
Yes, express delivery options are available for faster shipping.
Can I insure my package with Deutsche Post?
Insurance options are offered for valuable or sensitive shipments.
Which countries does Deutsche Post deliver to?
Deliveries cover Germany and many international destinations including Europe, North America, Asia Pacific, and the Middle East.
What should I do if my parcel is delayed?
Check tracking updates online and contact Deutsche Post customer support for assistance.
Is there a size or weight limit for parcels?
Limits depend on the chosen service; details are available on the Deutsche Post website.
Can I change the delivery address after shipment?
Address changes depend on the shipment status and service type; contact support for options.
Are there options for business shipping?
Yes, Deutsche Post offers logistics solutions tailored for business needs.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more