How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Colissimo delivery
1
Wide Coverage
Delivers parcels across France and internationally to multiple continents.
2
Real-Time Tracking
Provides up-to-date tracking information for every shipment.
3
Flexible Delivery
Offers home delivery, pickup points, and parcel lockers.
4
Insurance Options
Allows adding insurance for valuable or fragile items.
Colissimo is a leading parcel delivery service in France, operated by La Poste. It specializes in sending parcels both within France and internationally, covering Europe, North America, Asia Pacific, and the Middle East. The service suits individuals and businesses looking for secure and timely delivery.
Parcels shipped with Colissimo receive a unique tracking number that allows customers to monitor their shipment at every stage. Real-time tracking updates are available online, providing transparency and peace of mind.
Delivery options include standard and express services, with insurance available for valuable items. Colissimo focuses on convenience, offering home delivery, pickup points, and parcel lockers across France and partner countries.
The service supports e-commerce shipments and collaborates with major marketplaces, ensuring smooth logistics for online sellers. Colissimo’s network covers thousands of locations, making it easy to send and receive parcels worldwide.
Overall, Colissimo combines extensive coverage, reliable tracking, and flexible delivery choices to meet various shipping needs without unnecessary complications.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Colissimo parcel?
Use the unique tracking number on the Colissimo website to see real-time updates.
What delivery options does Colissimo offer?
Home delivery, pickup points, and parcel lockers are available depending on the destination.
Can I insure my shipment?
Yes, insurance can be added for parcels with higher value or special handling needs.
Does Colissimo deliver internationally?
Yes, it ships parcels to Europe, North America, Asia Pacific, and the Middle East.
What should I do if my parcel is delayed?
Check the tracking status online and contact Colissimo support if the delay persists.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more