How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Correios (Brazil Post) delivery
1
Nationwide Coverage
Extensive network reaches all Brazilian states, including remote locations.
2
Real-time Tracking
Track shipments online with detailed status updates at every stage.
3
International Shipping
Send parcels worldwide with reliable customs handling and delivery.
4
Insurance Options
Protect valuable shipments with optional insurance coverage.
Correios is the national postal operator of Brazil, responsible for handling mail and parcel deliveries across the country and abroad. It serves millions of customers with a wide network covering urban and remote areas. The service supports both standard and express shipments, adapting to different delivery speeds and budget requirements.
The company offers real-time tracking on most shipments, allowing users to monitor their parcels from dispatch to delivery. International shipping is available to many countries, connecting Brazil with major global markets. Correios also provides insurance options to protect valuable goods during transit.
With a focus on accessibility, Correios operates through numerous post offices and authorized agents nationwide. The service supports e-commerce logistics by partnering with online retailers and marketplaces, ensuring smooth order fulfillment.
Correios maintains a commitment to secure handling and timely delivery. Each package receives a unique tracking code, enabling customers to check status updates online or via mobile apps. The company continues to expand its infrastructure and improve digital tools to meet growing demand.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Correios package?
Use the tracking number on the Correios website or mobile app to see the current status.
Does Correios deliver to all regions in Brazil?
Yes, Correios covers all states and many remote areas across Brazil.
What international destinations does Correios serve?
Correios ships to most countries worldwide, with customs clearance support.
Can I insure my shipment with Correios?
Yes, insurance is available for valuable parcels to cover loss or damage.
What delivery options does Correios offer?
Options include standard mail, express delivery, and registered shipments.
How long does delivery usually take within Brazil?
Delivery times vary by service type and destination, typically from 2 to 10 business days.
Is signature required upon delivery?
Some services require a recipient signature to confirm delivery.
Can I change the delivery address after shipment?
Address changes are limited and depend on the shipment status and service used.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more