Comment choisir la bonne option de livraison lors du paiement
Découvrez comment choisir la meilleure méthode d'expédition en ligne — en équilibrant rapidité, coût et sécurité.
En savoir plusAvantages de l'application Parcel pour la livraison STO Express (Shentong Express)
1
Wide Coverage
Operates across Asia, North America, Europe, and the Middle East for global reach.
2
Real-Time Tracking
Provides detailed updates at every stage of the delivery process.
3
Express Delivery
Offers fast shipping options for urgent parcels.
4
Insurance Options
Allows additional protection for valuable shipments.
STO Express (Shentong Express) is a major courier company based in China, known for its extensive network covering domestic and international shipments. The service supports express delivery with options for insurance and real-time tracking, making it suitable for both personal and business shipments.
The company operates in key markets including North America, Europe, Asia Pacific, and the Middle East. It partners with local carriers to ensure smooth last-mile delivery and timely updates at every stage of the shipping process.
STO Express focuses on speed and reliability, handling parcels of various sizes with care. Its tracking system provides detailed status updates, allowing customers to follow their packages from dispatch to delivery. The service supports international shipping with customs clearance assistance, reducing delays.
Customers benefit from flexible shipping options, including express and standard delivery, with transparent pricing. STO Express maintains quality control to minimize lost or damaged items. The company’s infrastructure supports high shipment volumes, catering to e-commerce and logistics needs.
Overall, STO Express offers a dependable courier solution with a broad coverage area, real-time tracking, and customer support designed to keep shipments on schedule and visible throughout transit.
Statuts de suivi des expéditions
•
En attente
En attente de traitement
Le colis a été enregistré dans le système mais n'a pas encore été remis pour traitement. Le vendeur a peut-être créé le numéro de suivi, mais le colis n'a pas encore été expédié.
•
En transit
En transit
Le colis a quitté l'entrepôt de l'expéditeur et est en route vers la destination. Il peut passer par des centres de tri ou des douanes.
•
Livré
Livré
Le colis a été livré avec succès au destinataire. La livraison est généralement confirmée par une signature ou une autre confirmation.
•
Non trouvé
Expédition introuvable
Le statut signifie qu'il n'y a pas d'informations sur le colis. Les raisons possibles incluent un numéro de suivi incorrect, le colis non encore enregistré dans le système ou il n'est plus suivi.
FAQ
How can I track my STO Express package?
Use the tracking number on the official STO Express website or authorized tracking platforms to see real-time status updates.
Does STO Express ship internationally?
Yes, STO Express supports international shipping to multiple countries with customs clearance services.
What delivery options does STO Express offer?
Options include express and standard delivery depending on destination and urgency.
Can I insure my shipment with STO Express?
Insurance is available for valuable parcels to cover loss or damage during transit.
What should I do if my package is delayed?
Check the tracking status first. If delays persist, contact STO Express customer support for assistance.
Are there size or weight limits for shipments?
Yes, STO Express has specific size and weight restrictions depending on the service type and destination.
How long does delivery usually take?
Delivery times vary by route and service type but express shipments typically arrive faster than standard ones.
Is signature required on delivery?
Most shipments require a recipient’s signature to confirm delivery.
Guides et manuels
Que faire si votre colis est bloqué en transit
Découvrez quoi faire lorsque le suivi s’arrête et que votre colis semble bloqué pendant la livraison.
En savoir plus
Comment prévenir le vol et la perte de colis
Découvrez des stratégies efficaces pour protéger vos colis contre le vol et la perte
En savoir plus