How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for UPS delivery
1
Global Reach
Extensive network covering over 220 countries and territories worldwide.
2
Real-time Tracking
Detailed tracking updates available at every step of the delivery process.
3
Flexible Delivery
Multiple shipping options including express and freight services.
4
Package Protection
Insurance options to safeguard shipments during transit.
UPS is a leading logistics provider with a strong presence worldwide. The company specializes in express parcel delivery, freight transportation, and supply chain management services. UPS operates an extensive network covering North America, Europe, Asia Pacific, and the Middle East, connecting millions of customers and businesses.
Shipments with UPS receive a unique tracking number that allows customers to monitor their packages at every stage. The tracking system provides detailed status updates, estimated delivery times, and notifications for any delays or exceptions.
UPS offers a variety of shipping solutions, including express delivery for urgent shipments, international shipping for cross-border trade, and freight services for large or heavy cargo. Insurance options are available to protect valuable goods during transit.
The company focuses on timely delivery, package safety, and customer convenience. UPS supports online tools for scheduling pickups, managing shipments, and accessing shipment history. Its services cater to both individual customers and businesses, ensuring flexible and efficient logistics solutions.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my UPS package?
Use the tracking number on the UPS website or mobile app to see real-time updates.
What shipping options does UPS offer?
UPS provides express, standard, international, and freight shipping services.
Can I change the delivery address after shipping?
Address changes may be possible through UPS My Choice, depending on shipment status.
Does UPS offer insurance for shipments?
Yes, UPS offers declared value coverage to protect packages during transit.
How long does international shipping take with UPS?
Delivery times vary by destination and service type, typically from 1 to 7 business days.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more