How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for TDG – The Delivery Group delivery
1
Express Delivery
Fast shipping options reduce transit times across supported regions.
2
Real-time Tracking
Track shipments online with up-to-date status information.
3
International Shipping
Service covers multiple continents with reliable delivery.
4
Insurance Options
Protection available for valuable or sensitive shipments.
TDG – The Delivery Group provides reliable express delivery services across North America, Europe, Asia Pacific, and the Middle East. The company supports international shipping with options tailored to meet various customer needs.
Real-time tracking allows customers to monitor their shipments at every stage. Insurance options are available to protect valuable goods during transit. The service focuses on timely deliveries and clear communication.
TDG works with a network of partners to cover a wide geographic area, ensuring shipments reach their destinations efficiently. The platform offers a user-friendly tracking system accessible online.
Customers can expect flexible shipping solutions suitable for both personal and business needs. The company prioritizes transparency and security in handling parcels.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my TDG shipment?
Use the tracking number on the TDG website tracking page to see the latest status.
Does TDG offer insurance for shipments?
Yes, insurance options are available to cover loss or damage during transit.
Which regions does TDG deliver to?
TDG operates in North America, Europe, Asia Pacific, and the Middle East.
What types of delivery services does TDG provide?
Express delivery and international shipping are the main services offered.
Can I change the delivery address after shipping?
Address changes depend on shipment status; contact support for assistance.
Is there a customer support email for TDG?
Yes, support can be reached at support@the-delivery-group.com.
Where can I find TDG’s tracking page?
The tracking page is available at https://www.thedeliverygroup.co.uk//track.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more