How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Smart Delivery delivery
1
Fast Delivery
Express options reduce waiting times for urgent shipments.
2
Real-Time Tracking
Track packages at every step with up-to-date information.
3
International Reach
Shipping services cover multiple global regions.
4
Insurance Available
Protect shipments with optional insurance coverage.
Smart Delivery operates as a dependable courier service based in Kazakhstan. It focuses on delivering parcels quickly and securely within the country and internationally. The service includes express delivery options that reduce transit times for urgent shipments.
Real-time tracking is available for every package, allowing customers to monitor their shipments at each stage. This transparency helps users stay updated and plan accordingly.
Smart Delivery covers major regions including North America, Europe, Asia Pacific, and the Middle East, supporting international trade and personal shipments. Insurance options are offered to protect valuable goods during transit.
The company prioritizes clear communication and efficient handling of parcels. Its system assigns unique tracking numbers to all shipments, simplifying the process of locating packages and confirming delivery.
With a focus on customer needs, Smart Delivery adapts its services to meet various shipping requirements. Whether sending documents or larger cargo, the service aims to provide a smooth and reliable experience.
Other carriers
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Smart Delivery package?
Use the tracking number on the Smart Delivery website to see real-time updates.
Does Smart Delivery offer international shipping?
Yes, services include shipments to North America, Europe, Asia Pacific, and the Middle East.
Is insurance included with every shipment?
Insurance is optional and can be added based on shipment value.
What delivery speeds are available?
Standard and express delivery options are offered depending on destination.
Can I change the delivery address after shipping?
Address changes depend on shipment status; contact support for assistance.
Are there size or weight limits for parcels?
Limits vary by service type; check with Smart Delivery for specific restrictions.
How do I contact Smart Delivery support?
Support is available via email or through the website contact form.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more