How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Hi LiFe delivery
1
Fast Delivery
Express shipping services ensure parcels arrive quickly within Taiwan and internationally.
2
Real-time Tracking
Track shipments at every step with accurate, up-to-date information.
3
International Reach
Shipping options cover multiple regions including North America and Europe.
4
Insurance Available
Optional insurance protects valuable goods during transit.
Hi LiFe operates as a trusted courier service primarily in Taiwan, providing express delivery solutions tailored to both local and international customers. The company focuses on fast and secure parcel handling, ensuring shipments reach their destinations on time.
Services include real-time tracking, allowing customers to monitor their packages at every stage. International shipping options cover regions such as North America, Europe, Asia Pacific, and the Middle East, expanding the reach beyond domestic borders.
Hi LiFe supports insurance options to protect valuable shipments, giving peace of mind during transit. The courier maintains a streamlined process designed to simplify parcel delivery for businesses and individuals alike.
With a commitment to efficient logistics, Hi LiFe integrates modern tracking technology and customer support to handle inquiries and provide updates promptly. This approach helps reduce delivery uncertainties and improves overall service reliability.
The company’s network and partnerships enable coverage across key global markets, making it a practical choice for shipments requiring express handling and dependable tracking.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Hi LiFe package?
Use the tracking number on the Hi LiFe website to see real-time status updates.
Does Hi LiFe offer international shipping?
Yes, international delivery is available to several regions including North America and Europe.
Is insurance included with shipments?
Insurance is optional and can be added for extra protection.
What areas does Hi LiFe cover?
Coverage includes Taiwan domestically and selected international regions.
How do I contact Hi LiFe customer support?
Support is available via email at support@hilife.com.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more