How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for J&T Express (CN) delivery
1
Fast Delivery
Timely shipments with optimized routes reduce transit times across regions.
2
Real-Time Tracking
Track parcels at every step with up-to-date status notifications.
3
Wide Coverage
Extensive network covering Asia, North America, Europe, and the Middle East.
4
Insurance Options
Protect shipments with available insurance for valuable goods.
J&T Express (CN) is a leading courier service specializing in express delivery within China and international markets. The company focuses on fast, secure shipping with a strong presence in Asia Pacific, North America, Europe, and the Middle East. J&T Express (CN) supports e-commerce logistics by partnering with major online marketplaces and retailers.
Shipments receive unique tracking numbers that allow customers to monitor their parcels at every stage. The service includes real-time tracking updates accessible via the official website. J&T Express (CN) offers insurance options to protect valuable goods during transit.
The company’s network covers major cities and remote areas, ensuring wide delivery reach. J&T Express (CN) prioritizes timely delivery and package safety, using advanced logistics technology to optimize routes and reduce transit times.
International shipping services include customs clearance support and flexible delivery options. Customers benefit from transparent pricing and responsive customer service. J&T Express (CN) continues to expand its global footprint, adapting to the growing demand for cross-border e-commerce shipments.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
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Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my J&T Express (CN) shipment?
Use the tracking number on the official website to see real-time updates on your parcel.
Does J&T Express (CN) offer international shipping?
Yes, the service covers multiple countries across Asia, North America, Europe, and the Middle East.
Is insurance available for shipments?
Insurance options are offered to secure valuable packages during transit.
What should I do if my package is delayed?
Contact customer support with your tracking number for assistance and status updates.
Are there restrictions on the types of goods shipped?
Certain items may be restricted; check the company’s shipping policies for details.
Can I change the delivery address after shipment?
Address changes depend on the shipment status; contact support promptly to request changes.
What delivery methods does J&T Express (CN) use?
The company uses express courier services optimized for speed and reliability.
How long does international delivery take?
Delivery times vary by destination but generally range from a few days to two weeks.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more