How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Poste Italiane delivery
1
Wide Coverage
Delivers parcels across Italy and internationally, including Europe, North America, and Asia Pacific.
2
Real-Time Tracking
Provides up-to-date tracking information for all shipments, accessible online.
3
Express Delivery
Offers fast delivery options for urgent shipments within Italy and abroad.
4
Insurance Options
Allows customers to insure valuable packages for added protection during transit.
Poste Italiane serves as the primary postal operator in Italy, providing a broad range of delivery services across the country and internationally. The company handles express shipments, standard parcels, and registered mail with tracking available at every step.
The service network extends through Europe, North America, Asia Pacific, and the Middle East, ensuring shipments reach their destinations efficiently. Real-time tracking allows customers to monitor their parcels from dispatch to delivery, improving transparency and reliability.
Poste Italiane offers insurance options for valuable shipments, adding an extra layer of security. The company supports both individual and business customers with tailored logistics solutions.
With a focus on timely delivery and comprehensive coverage, Poste Italiane remains a trusted choice for sending packages domestically and abroad. The tracking system uses unique reference numbers that simplify parcel monitoring and provide clear status updates.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Poste Italiane shipment?
Use the tracking number on the official Poste Italiane website to see the latest status updates.
Does Poste Italiane deliver internationally?
Yes, it offers international shipping to many countries including those in Europe, North America, and Asia Pacific.
Are there insurance options for parcels?
Insurance is available for valuable shipments to protect against loss or damage.
What delivery speeds does Poste Italiane offer?
Options include standard and express delivery depending on the destination and service chosen.
Can I change the delivery address after shipment?
Address changes depend on the shipment status and may require contacting customer support.
Is signature required on delivery?
Some services require a signature to confirm receipt, especially for registered or insured parcels.
How long does international delivery take?
Delivery times vary by destination and service type, typically ranging from a few days to several weeks.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more