How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Newgistics delivery
1
Real-time tracking
Monitor shipments at every stage with up-to-date tracking information.
2
Wide coverage
Services available across North America, Europe, Asia Pacific, and the Middle East.
3
Express delivery
Faster shipping options for urgent parcels where supported.
4
Insurance options
Protect shipments with available insurance plans.
Newgistics specializes in parcel delivery with a focus on North America and expanding coverage in Europe and Asia Pacific. The service supports both domestic and international shipments, offering flexible options tailored to different shipping needs.
Shipments with Newgistics can be tracked online using a unique tracking number. Real-time updates provide clear visibility of the parcel's status at every step. This helps reduce uncertainty and allows recipients to plan for delivery.
The company offers express delivery services for urgent shipments, ensuring faster transit times where available. Insurance options are also provided to protect valuable goods during transit.
Newgistics works with various logistics partners to cover multiple regions, including the Middle East. This network supports a wide range of parcel sizes and delivery types.
The service is designed to meet the needs of e-commerce businesses and individual customers alike. Tracking tools are user-friendly and accessible via the official website.
Overall, Newgistics combines flexible shipping solutions with transparent tracking and coverage across key global markets.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
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Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
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Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Newgistics shipment?
Use the tracking number on the Newgistics website to see the latest status of your parcel.
Does Newgistics offer international shipping?
Yes, Newgistics provides international delivery services across multiple regions.
Are there options for faster delivery?
Express delivery is available for certain routes and parcel types.
Can I insure my shipment?
Insurance options are offered to cover the value of your goods during transit.
What should I do if my package is delayed?
Check the tracking updates first. If the delay continues, contact Newgistics support for assistance.
Is there a customer support contact?
Support can be reached via email through the official website.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more