How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for J&T Express (VN) delivery
1
Fast Delivery
Express shipping options reduce transit times across domestic and international routes.
2
Real-Time Tracking
Track parcels at every step with up-to-date status information online.
3
Wide Coverage
Services cover Vietnam and key global regions including Asia Pacific and Europe.
4
Insurance Available
Optional insurance protects shipments against loss or damage during transport.
J&T Express (VN) is a leading courier service operating primarily in Vietnam with expanding international coverage. The company focuses on express delivery, ensuring parcels reach their destination quickly and safely. It supports shipments across Asia Pacific, Europe, North America, and the Middle East.
The service includes real-time tracking, allowing customers to monitor their packages at every stage. J&T Express (VN) also offers insurance options to protect valuable shipments during transit. The carrier handles a wide range of parcel types, from small packages to larger freight.
With a user-friendly online platform, customers can easily create shipments, print labels, and track deliveries. J&T Express (VN) collaborates with local and international partners to extend its network and improve delivery speed.
The company prioritizes transparency and reliability, providing clear updates and estimated delivery times. This makes it a preferred choice for e-commerce businesses and individual senders looking for dependable logistics solutions.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my J&T Express (VN) shipment?
Use the tracking number on the official website to see real-time updates on your parcel.
Does J&T Express (VN) offer international shipping?
Yes, the carrier ships to multiple regions including Asia Pacific, Europe, North America, and the Middle East.
Can I insure my package with J&T Express (VN)?
Insurance options are available to cover the value of your shipment during transit.
What types of parcels does J&T Express (VN) handle?
The service accepts parcels of various sizes, from small packages to larger freight shipments.
How long does delivery usually take?
Delivery times vary by destination but express options help speed up transit within Vietnam and abroad.
Is there a customer support contact?
Support is available via email for shipment inquiries and assistance.
Can I create shipments online?
Yes, the website allows users to create shipments and print labels easily.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more