How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for J&T Express (MY) delivery
1
Fast Delivery
Offers quick parcel delivery across Malaysia and international routes.
2
Real-Time Tracking
Provides up-to-date tracking information for every shipment.
3
Wide Coverage
Covers major regions including Asia Pacific, Europe, North America, and the Middle East.
4
Flexible Shipping Options
Supports express, standard, and insured deliveries to suit different needs.
J&T Express Malaysia is a leading courier service known for its speed and reliability. The company covers a wide range of delivery needs, from local express shipments to international parcels. It serves both individuals and businesses, providing efficient logistics solutions tailored to various requirements.
The service includes real-time tracking, allowing customers to monitor their packages at every step. J&T Express Malaysia supports multiple delivery options, including express and standard shipping, with insurance available for added security.
Operating extensively within Malaysia, J&T Express also connects to major global markets in Asia Pacific, Europe, North America, and the Middle East. This broad coverage ensures smooth cross-border deliveries and timely arrivals.
The company focuses on convenience and transparency. Customers can easily access tracking information through the official website or mobile app. J&T Express Malaysia also offers customer support to resolve inquiries and assist with shipment issues.
With a commitment to timely delivery and package safety, J&T Express Malaysia remains a trusted choice for courier services. Its network and technology help maintain consistent service quality, meeting the demands of modern shipping.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my J&T Express Malaysia package?
Use the tracking number on the official J&T Express Malaysia website or mobile app to see real-time updates.
Does J&T Express Malaysia offer international shipping?
Yes, it provides international delivery services to several regions including Asia Pacific, Europe, North America, and the Middle East.
What should I do if my package is delayed?
Contact J&T Express Malaysia customer support for assistance and status updates.
Are there insurance options for shipments?
Yes, insurance is available to protect parcels during transit.
What types of parcels can J&T Express Malaysia handle?
The service handles a wide range of parcels, from small packages to larger shipments.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more