How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Japan Post delivery
1
Wide Coverage
Delivers across Japan and internationally, including major global regions.
2
Real-time Tracking
Track packages at every step with clear and updated status information.
3
Express Delivery
Offers fast shipping options for urgent parcels and documents.
4
Insurance Options
Provides insurance to protect valuable shipments during transit.
Japan Post is a major postal service provider in Japan, handling domestic and international shipments with a focus on reliability and efficiency. The service covers a wide range of delivery options, including express and standard mail, parcel delivery, and international shipping to many countries worldwide.
The company supports real-time tracking, allowing customers to follow their packages at every stage. Japan Post also offers insurance options to protect valuable shipments during transit. Its extensive network ensures coverage across Japan and key global regions such as North America, Europe, Asia Pacific, and the Middle East.
Japan Post collaborates with international postal services to facilitate smooth cross-border deliveries. The service assigns unique tracking numbers to each parcel, making it easy to check status updates online. This transparency helps users stay informed and plan accordingly.
With a long history in postal services, Japan Post maintains a strong reputation for timely deliveries and secure handling. It caters to individuals and businesses alike, supporting e-commerce shipments and personal mail with consistent service quality.
The company’s website provides tools for tracking, shipping cost calculation, and service information. Customers can access support through email for inquiries related to shipments and services.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Japan Post package?
Use the tracking number on the Japan Post website to see the latest status of your shipment.
Does Japan Post offer international shipping?
Yes, Japan Post ships parcels to many countries worldwide with various delivery options.
Can I insure my package with Japan Post?
Insurance is available for valuable items to cover loss or damage during delivery.
What delivery options does Japan Post provide?
Options include standard mail, express delivery, and parcel services for domestic and international shipments.
How long does international shipping take?
Delivery times vary by destination and service type, typically ranging from a few days to several weeks.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more