How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Tusass (Greenland Post, formerly Tele-Post) delivery
1
Wide Coverage
Delivers across Greenland, including remote and hard-to-reach areas.
2
Real-Time Tracking
Provides up-to-date tracking information for all shipments.
3
International Shipping
Connects Greenland with major global regions for parcel delivery.
4
Insurance Options
Offers protection for valuable shipments during transit.
Tusass, formerly known as Tele-Post, is the main postal operator in Greenland. It handles mail and parcel delivery throughout the country and offers international shipping services. The company focuses on connecting Greenland with global markets, providing reliable logistics solutions adapted to the region's unique geography and climate.
Deliveries cover urban and remote areas, ensuring access to postal services even in hard-to-reach locations. Tusass offers express delivery options for urgent shipments and provides real-time tracking so customers can monitor their parcels at every stage.
Insurance options are available to protect valuable goods during transit. The service supports both domestic and international shipments, linking Greenland with North America, Europe, Asia Pacific, and the Middle East.
Tusass maintains a network of post offices and parcel terminals, making it easy to send and receive packages. The company adapts to local needs, balancing speed and security to meet customer expectations in a challenging environment.
Overall, Tusass Greenland Post delivers dependable postal and parcel services tailored to Greenland’s conditions, with a focus on transparency and shipment safety.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Tusass shipment?
Use the tracking number on the Tusass website to get real-time updates on your parcel.
Does Tusass deliver to remote areas in Greenland?
Yes, Tusass covers both urban centers and remote locations across Greenland.
Are there insurance options for parcels?
Insurance is available to protect valuable items during shipping.
What international regions does Tusass serve?
Tusass ships to North America, Europe, Asia Pacific, and the Middle East.
Can I send express deliveries with Tusass?
Express delivery services are offered for urgent shipments within Greenland and abroad.
Where can I find Tusass parcel terminals?
Parcel terminals and post offices are located throughout Greenland for easy access.
Is there a customer support contact?
Support is available via email on the official Tusass website.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more