How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreDelivers mail and parcels across Ethiopia, including remote areas.
Offers shipments to major global regions with tracking support.
Provides online parcel tracking for real-time delivery updates.
Includes standard, express, and insured shipping choices.
Ethiopian Postal Service is the national postal operator of Ethiopia, offering mail and parcel delivery services within the country and abroad. The service covers a wide range of shipping needs, including standard mail, express delivery, and international shipments.
The network connects urban and rural areas, ensuring access to postal services in remote locations. Shipments are assigned unique tracking numbers, allowing customers to monitor their parcels online throughout the delivery process.
International shipping options cover major regions including North America, Europe, Asia Pacific, and the Middle East. The service supports registered mail, parcel insurance, and express options to meet different delivery speed and security requirements.
Ethiopian Postal Service works to maintain consistent delivery times and secure handling of items. The system integrates with global postal networks to facilitate cross-border shipments. Customers can use the official website to track packages, find service points, and access customer support.
The service suits individuals sending personal mail and businesses requiring reliable logistics solutions. It focuses on accessibility, affordability, and transparency in tracking and delivery status updates.
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
Use the tracking number on the official website's tracking page to see the current status.
Yes, express delivery is available for faster shipment within Ethiopia and internationally.
Insurance options are provided to protect valuable shipments during transit.
Shipments can be sent to North America, Europe, Asia Pacific, the Middle East, and other destinations.
The website offers a locator tool to find service points across Ethiopia.
Contact customer support through the website or email for assistance with delays.
Limits depend on the service type; check the website or contact support for details.
Phone support is currently unavailable.
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
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