How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Collect Plus delivery
1
Wide Network
Thousands of local stores across the UK serve as parcel drop-off and collection points.
2
Flexible Pickup
Recipients can choose convenient times and locations to collect parcels.
3
Real-Time Tracking
Track parcels online with up-to-date status information at every step.
4
Additional Services
Offers express delivery and insurance options for extra security.
Collect Plus is a UK-based parcel delivery and collection service designed to simplify sending and receiving packages. It partners with numerous retailers and courier companies to offer a network of local stores where parcels can be dropped off or collected at the customer's convenience.
The service supports both domestic and international shipments, making it a practical choice for online shoppers and small businesses. Parcels sent via Collect Plus are assigned tracking numbers that allow customers to monitor their shipment status in real time.
Collect Plus focuses on flexibility, allowing recipients to choose when and where to collect their parcels. This reduces missed deliveries and adds convenience for people with busy schedules. The service also offers options for express delivery and parcel insurance, catering to different customer needs.
With thousands of local stores participating across the UK, Collect Plus provides wide coverage and easy access points. The platform integrates with major online retailers, streamlining the shipping process and improving the overall customer experience.
Overall, Collect Plus combines accessibility, tracking transparency, and flexible delivery options to meet the demands of modern parcel shipping.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
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Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
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Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Collect Plus parcel?
Use the tracking number on the Collect Plus website to see the latest status of your shipment.
Can I change the pickup location after sending a parcel?
Pickup locations are usually fixed once the parcel is sent, but contact support for possible changes.
What sizes of parcels does Collect Plus accept?
Collect Plus accepts parcels of various sizes, but very large or heavy items may require special arrangements.
Is insurance available for parcels sent with Collect Plus?
Yes, insurance options are offered to protect parcels against loss or damage.
Does Collect Plus deliver internationally?
Collect Plus supports international shipping through partner couriers, depending on the destination.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more