How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for City-Link Express delivery
1
Fast Delivery
Offers express shipping services to ensure quick arrival of packages.
2
Real-Time Tracking
Provides live updates on shipment status at every step.
3
Global Coverage
Operates across North America, Europe, Asia Pacific, and the Middle East.
4
Insurance Options
Allows customers to insure shipments for added protection.
City-Link Express specializes in express delivery services covering major regions including North America, Europe, Asia Pacific, and the Middle East. The company focuses on timely shipments with options for international shipping and insurance to protect valuable cargo.
Real-time tracking is available for every package, allowing customers to monitor their shipments at each stage. This transparency helps reduce uncertainty and improves delivery planning.
The service supports a wide range of shipment types, from small parcels to larger freight, adapting to different business and personal needs. City-Link Express partners with local carriers and logistics providers to ensure broad coverage and efficient handling.
Insurance options provide additional security, giving peace of mind when sending important or fragile items. The company maintains clear communication channels through its website and customer support, making it easy to resolve issues or get updates.
City-Link Express aims to combine speed, reliability, and convenience, making it a practical choice for those needing dependable delivery solutions across multiple continents.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my City-Link Express shipment?
Use the tracking number on the official City-Link Express website to get real-time updates.
Does City-Link Express offer international shipping?
Yes, the service covers shipments across multiple continents including Europe and Asia Pacific.
Is insurance available for shipments?
Insurance options are offered to protect valuable or fragile packages.
What types of shipments does City-Link Express handle?
The company handles parcels of various sizes, from small packages to larger freight.
How can I contact City-Link Express customer support?
Support is available via email through the official website contact form.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more