Parcel App benefits for AB Custom delivery
Customs Expertise
Expert handling of complex customs procedures
Global Coverage
Reliable delivery to 50+ countries worldwide
Compliance Assurance
Full compliance with international trade regulations
Dedicated Support
Personalized account management for business clients
AB Custom provides comprehensive international shipping solutions with a focus on customs clearance expertise. The company handles air freight (3-7 business days), ocean freight (15-30 days), and express parcel services (2-5 days) to major global destinations.
Specializing in complex customs requirements, AB Custom offers:
- Professional customs brokerage
- Duty/tax calculation services
- Restricted items clearance
- Trade compliance consulting
- End-to-end shipment tracking
Their services are particularly valuable for businesses shipping high-value goods, regulated products, or time-sensitive materials requiring specialized customs handling.
Shipment Tracking Statuses
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track my AB Custom shipment?
Use your ABCU tracking number on our website or mobile app for real-time updates
What documents are required for customs clearance?
Typically requires commercial invoice, packing list, and relevant certificates
Can you ship restricted items?
We handle many restricted items with proper documentation and permits
How long does customs clearance take?
Varies by country; typically 1-3 business days with our expedited service
Do you provide duty/tax calculation?
Yes, we provide accurate pre-shipment cost estimates including all fees
Guides & Manuals
How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn more
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more