How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for AB Custom delivery
1
Customs Expertise
Skilled handling of complex customs procedures to avoid delays
2
Global Coverage
Shipping services to over 50 countries worldwide
3
Compliance Assurance
Adherence to international trade laws and regulations
4
Dedicated Support
Personalized account management for business clients
AB Custom specializes in international shipping with strong customs clearance support. The company manages air freight with delivery times from 3 to 7 business days, ocean freight taking 15 to 30 days, and express parcel services within 2 to 5 days to key global locations.
The service covers:
- Professional customs brokerage to simplify import and export processes
- Accurate duty and tax calculations before shipment
- Clearance of restricted and regulated items with proper documentation
- Trade compliance advice to meet international rules
- Full shipment tracking from origin to destination
These services suit businesses sending high-value or sensitive goods that need careful customs handling. AB Custom helps reduce delays and unexpected fees by managing paperwork and regulations efficiently.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track my AB Custom shipment?
Enter your ABCU tracking number on the website or app for live updates.
What documents are needed for customs clearance?
Usually a commercial invoice, packing list, and any required certificates.
Can AB Custom ship restricted items?
Yes, with the right permits and paperwork, restricted items can be shipped.
How long does customs clearance take?
It depends on the country but usually takes 1 to 3 business days with expedited service.
Does AB Custom provide duty and tax estimates?
Yes, pre-shipment cost estimates including duties and taxes are available.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more