Parcel App benefits for 5UL Logistics delivery
Competitive pricing
Affordable rates for both small and bulk shipments
Flexible solutions
Multiple shipping methods to suit different needs
Global network
Delivery to major markets worldwide
Full tracking
Detailed shipment tracking from pickup to delivery
5UL Logistics is a Guangzhou-based logistics company providing comprehensive shipping services:
- Air express delivery (7-12 business days)
- Economy air freight (12-20 business days)
- Sea freight options (25-40 days)
- Customs clearance assistance
- Last-mile delivery partnerships
Specializes in handling e-commerce parcels, electronics, and small consumer goods with particular focus on serving online sellers and small businesses.
Shipment Tracking Statuses
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How to track my 5UL Logistics package?
Use your tracking number on 5UL's website or third-party tracking platforms
What countries does 5UL Logistics serve?
Main destinations include USA, UK, Germany, Australia, Russia and others
How long does delivery take to the UK?
Typically 8-12 business days for express service to major UK cities
What's the maximum package weight?
Accepts parcels up to 30kg (66lbs) for most destinations
How to contact customer service?
Via email at support@5ullogistics.com or WeChat customer service
Guides & Manuals

How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn more
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
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How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more