How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Ukrposhta delivery
1
Wide Coverage
Extensive network covering all regions of Ukraine and many international destinations.
2
Tracking Available
Real-time parcel tracking accessible online for most shipments.
3
Multiple Delivery Options
Standard and express services to fit different delivery speed requirements.
4
Insurance Services
Optional insurance protects valuable parcels during transit.
Ukrposhta serves as the primary postal operator in Ukraine, managing a wide network that covers urban and rural areas alike. It offers a variety of delivery services including standard mail, express parcels, and international shipments. The company supports tracking for most shipments, allowing customers to monitor their parcels at every step.
Domestic delivery times vary depending on the service chosen, with express options available for faster transit. International shipping covers many countries across Europe, Asia, North America, and the Middle East. Ukrposhta also provides insurance options to protect valuable items during transit.
The service integrates with popular e-commerce platforms, supporting smooth logistics for online sellers and buyers. Its extensive network includes thousands of post offices and sorting centers, ensuring broad coverage throughout Ukraine.
Customers can track parcels using a unique tracking number on the official website or via partner platforms. Notifications and updates help keep users informed about delivery status and any delays.
Ukrposhta focuses on accessibility and affordability, making postal services available to a wide population. It continues to improve its infrastructure and digital tools to meet modern shipping needs.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Ukrposhta parcel?
Use the tracking number on the official Ukrposhta website or authorized tracking platforms.
What delivery options does Ukrposhta offer?
Standard mail, express parcels, and international shipping with various speed and price points.
Does Ukrposhta insure parcels?
Yes, insurance is available for valuable shipments upon request.
Which countries does Ukrposhta ship to?
Ukrposhta ships to many countries across Europe, Asia, North America, and the Middle East.
How long does delivery take within Ukraine?
Delivery times depend on the service type, with express options typically faster than standard mail.
Can I change the delivery address after shipment?
Address changes depend on the shipment status and may require contacting Ukrposhta customer support.
Are there size or weight limits for parcels?
Yes, limits vary by service type; check Ukrposhta guidelines for specific restrictions.
Where can I find Ukrposhta post offices?
Locations are listed on the official website with maps and contact details.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more