How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for SunYou delivery
1
Affordable Shipping
Offers low-cost international shipping, ideal for small packages.
2
Wide Global Reach
Covers over 200 countries across Asia, Europe, and the Americas.
3
Marketplace Integration
Partners with platforms like AliExpress and Joom, streamlining logistics for sellers and buyers.
4
Tech-Driven Solutions
Uses advanced tracking and parcel management technologies for full shipment visibility.
Founded in 2008 in Shenzhen, SunYou provides logistics and fulfillment services for cross-border eCommerce. It handles over 500,000 parcels daily and serves more than 100,000 brands. Its global network includes offices in Hong Kong, Los Angeles, Kuala Lumpur, Shanghai, and more. SunYou offers a range of shipping options like SunYou Economic Air Mail and Shunyoubao, delivering cost-effective and reliable international solutions.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track a SunYou package?
Enter the tracking number on SunYou’s official website or use third-party services like 17TRACK or AfterShip.
How long does SunYou delivery take?
Delivery time depends on destination and service type. Standard shipping usually takes 30 to 60 business days.
What shipping options does SunYou offer?
SunYou provides various economy and standard shipping services for international deliveries.
Where is SunYou headquartered?
SunYou is headquartered in Shenzhen, China.
How can I contact SunYou support?
You can reach support at +86 400-607-5388 or via email at zhouya@sypost.com.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more