How to Choose the Right Delivery Option at Checkout
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Learn moreParcel App benefits for Scan Global Logistics (Formerly Transgroup) delivery
1
Global Reach
Covers major regions including North America, Europe, Asia Pacific, and the Middle East.
2
Express Delivery
Offers fast shipping options to meet urgent delivery needs.
3
Real-time Tracking
Enables continuous monitoring of shipments online.
4
Cargo Insurance
Provides insurance options to protect shipments during transit.
Scan Global Logistics, previously known as Transgroup, specializes in international freight and express delivery services. The company operates across key regions including North America, Europe, Asia Pacific, and the Middle East. It provides reliable shipping solutions for businesses and individuals, focusing on timely delivery and shipment visibility.
The service includes real-time tracking, allowing customers to monitor their shipments at every stage. Insurance options are available to protect valuable cargo during transit. Scan Global Logistics supports various shipment types, from small parcels to large freight, adapting to diverse logistics needs.
The company’s network covers major trade routes and hubs, ensuring efficient handling and customs clearance. Scan Global Logistics works with partners worldwide to maintain smooth operations and reduce transit times. The tracking system uses unique identifiers for each shipment, making it easy to check status online.
Customers benefit from flexible delivery options and professional support. The service aims to minimize delays and provide clear communication throughout the shipping process. Scan Global Logistics suits businesses requiring dependable international logistics and individuals sending parcels abroad.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
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Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my shipment with Scan Global Logistics?
Use the tracking number on the Scan Global Logistics website to see real-time updates on your shipment.
Does Scan Global Logistics offer insurance for shipments?
Yes, insurance options are available to cover your cargo during transportation.
Which regions does Scan Global Logistics serve?
The company operates in North America, Europe, Asia Pacific, and the Middle East.
Can I ship both small parcels and large freight?
Yes, Scan Global Logistics handles a wide range of shipment sizes and types.
What delivery speeds are available?
Express delivery options are offered for faster transit times.
Is customs clearance included in the service?
Scan Global Logistics coordinates customs clearance as part of its international shipping process.
How do I contact customer support?
Support is available via email for shipment inquiries and assistance.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more