How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for PAL Express delivery
1
Fast Delivery
Express shipping across multiple continents ensures quick transit times.
2
Real-Time Tracking
Track packages at every step with an easy-to-use online system.
3
International Reach
Covers major markets in Asia Pacific, North America, Europe, and the Middle East.
4
Insurance Options
Protect shipments with available insurance for added security.
PAL Express specializes in express shipping solutions connecting major regions including Asia Pacific, North America, Europe, and the Middle East. The service focuses on timely delivery with real-time tracking available for every package. This allows customers to monitor their shipments at each stage, reducing uncertainty and improving transparency.
The company supports international shipping with flexible insurance options to protect valuable goods during transit. PAL Express handles a variety of parcel sizes and types, adapting to business and personal shipping needs.
Its network covers key global markets, making it suitable for cross-border e-commerce and urgent deliveries. The tracking system is user-friendly, accessible through the official website, and provides up-to-date information on package location and estimated delivery times.
PAL Express maintains a commitment to secure handling and efficient logistics, aiming to minimize delays and ensure parcels arrive safely. The service is designed to meet the demands of customers requiring fast, dependable shipping with clear visibility.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my PAL Express shipment?
Use the tracking number on the PAL Express website to see real-time updates on your package.
Does PAL Express offer insurance for shipments?
Yes, insurance options are available to cover the value of your goods during transit.
Which regions does PAL Express serve?
PAL Express operates in Asia Pacific, North America, Europe, and the Middle East.
What types of packages can I send with PAL Express?
The service accepts various parcel sizes suitable for both personal and business shipments.
Where can I find estimated delivery times?
Estimated delivery dates are provided during tracking and depend on the destination and service type.
Is there customer support available?
Support can be reached via email for assistance with shipments and tracking issues.
Can I ship internationally with PAL Express?
Yes, PAL Express specializes in international express delivery services.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more