How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Lotte Global Logistics delivery
1
Wide International Coverage
Operates in multiple regions including North America, Europe, and Asia Pacific for global reach.
2
Real-Time Tracking
Provides live updates on shipment status to keep customers informed at all times.
3
Express Delivery
Offers fast shipping options to meet urgent delivery needs.
4
Insurance Options
Protects shipments with insurance plans for added security.
Lotte Global Logistics is a leading provider of express delivery and international shipping services. The company operates across North America, Europe, Asia Pacific, and the Middle East, connecting businesses and individuals with fast and secure transport solutions.
Shipments are tracked in real time, allowing customers to monitor their packages at every stage. The service includes insurance options to protect valuable goods during transit. Lotte Global Logistics works with a wide network of partners to ensure timely delivery and efficient handling.
The company focuses on meeting the needs of global trade and e-commerce, offering tailored logistics solutions. Its extensive coverage supports shipments ranging from small parcels to large freight, with clear tracking and reliable customer support.
Lotte Global Logistics prioritizes transparency and speed, making it a trusted choice for international shipping. The platform provides easy access to tracking information through its website, helping users stay updated without delays.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my package with Lotte Global Logistics?
Use the tracking number on the official website to get real-time updates on your shipment.
Does Lotte Global Logistics offer insurance for shipments?
Yes, insurance options are available to cover the value of your goods during transit.
Which countries does Lotte Global Logistics serve?
The service covers regions including South Korea, the US, China, Japan, Singapore, and the Middle East.
What types of delivery services are available?
Express delivery and standard international shipping options are offered.
Can I change the delivery address after shipment?
Address changes depend on the shipment status; contact customer support for assistance.
Is there a customer support contact for shipment issues?
Support is available via email for inquiries and assistance with deliveries.
Are there size or weight limits for shipments?
Limits vary by service type; check specific guidelines on the official website.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more