How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for JD GLOBAL Logistics delivery
1
Global Reach
Operates in multiple continents, covering key markets worldwide.
2
Real-Time Tracking
Provides up-to-date shipment status through an easy-to-use tracking system.
3
Express Delivery
Offers fast shipping options to meet urgent delivery needs.
4
Insurance Options
Allows additional protection for valuable shipments during transit.
JD GLOBAL Logistics is a trusted carrier specializing in express and international shipping. The company operates across North America, Europe, Asia Pacific, and the Middle East, connecting businesses and customers worldwide. It offers real-time tracking, allowing users to monitor their shipments at every stage.
The service supports various shipping needs, including express delivery and insurance options to protect valuable goods. JD GLOBAL Logistics works with a network of partners to ensure timely and secure transport of parcels, documents, and freight.
Customers benefit from transparent tracking tools accessible via the official website. This helps reduce uncertainty and improves planning for both senders and recipients. The company focuses on maintaining high standards in handling shipments, aiming to minimize delays and damages.
JD GLOBAL Logistics suits businesses requiring dependable international logistics and individuals sending parcels abroad. Its coverage includes major global markets, making it a versatile choice for cross-border deliveries.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my JD GLOBAL Logistics shipment?
Use the tracking number on the official JD GLOBAL Logistics website to see real-time updates.
Which countries does JD GLOBAL Logistics serve?
The service covers North America, Europe, Asia Pacific, and the Middle East.
Are there insurance options available for shipments?
Yes, insurance can be added to protect valuable goods during transport.
What types of delivery services are offered?
JD GLOBAL Logistics provides express delivery and standard international shipping.
How long does delivery usually take?
Delivery times vary by destination and service type but aim to be as fast as possible.
Can I change the delivery address after shipment?
Address changes depend on shipment status; contact support for assistance.
Is there customer support available?
Yes, support is available via email for shipment inquiries and assistance.
Does JD GLOBAL Logistics handle customs clearance?
The company coordinates with customs to facilitate smooth international shipping.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more