How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for FedEx Cross Border delivery
1
Global Reach
Covers key markets across multiple continents for wide international access.
2
Real-Time Tracking
Provides up-to-date shipment status at every stage of delivery.
3
Fast Delivery
Optimized routes ensure timely arrival of packages worldwide.
4
Insurance Options
Offers protection for valuable shipments during transit.
FedEx Cross Border provides reliable international shipping services designed to connect businesses and customers worldwide. The service focuses on fast and secure delivery across North America, Europe, Asia Pacific, and the Middle East. It supports e-commerce sellers by simplifying cross-border logistics and customs clearance.
Shipments are tracked in real time, allowing users to monitor their packages from dispatch to delivery. FedEx Cross Border offers insurance options to protect valuable goods during transit. The service integrates with popular marketplaces and online stores, making global shipping more accessible.
The network covers major countries including the United States, Canada, the United Kingdom, Germany, France, China, Japan, and the United Arab Emirates. This broad coverage ensures efficient delivery routes and customs processing.
FedEx Cross Border prioritizes transparency and convenience. Tracking numbers provide detailed status updates, and customer support is available for shipment inquiries. The service adapts to the needs of international sellers, offering tailored logistics solutions that reduce delivery times and improve package security.
Overall, FedEx Cross Border is a trusted partner for businesses expanding globally, providing a streamlined shipping experience with clear tracking and reliable delivery.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my FedEx Cross Border shipment?
Use the tracking number on the official FedEx Cross Border tracking website to see real-time updates.
Does FedEx Cross Border ship to all countries?
The service covers major regions including North America, Europe, Asia Pacific, and the Middle East, but not all countries worldwide.
Is insurance available for shipments?
Yes, insurance options are offered to protect packages against loss or damage.
What should I do if my package is delayed?
Check the tracking status online and contact customer support for assistance if delays occur.
Can FedEx Cross Border handle customs clearance?
Yes, the service includes customs processing to simplify international shipping.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more