How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Bpost delivery
1
Wide Coverage
Delivers parcels across Belgium, Europe, and internationally with a broad network.
2
Real-time Tracking
Provides up-to-date tracking information for most shipments.
3
Flexible Delivery Options
Offers standard and express shipping to suit different needs.
4
Insurance Available
Allows customers to insure valuable packages for added security.
Bpost serves as Belgium’s main postal operator, handling domestic and international parcel deliveries. It covers a wide network across Europe and extends services globally, including North America and Asia Pacific regions.
The company offers multiple delivery options, including standard and express services, catering to different customer needs. Real-time tracking is available for most shipments, allowing senders and recipients to monitor parcels at every step.
Bpost supports both individual customers and businesses with tailored solutions. Insurance options are available to protect valuable shipments. The service integrates with e-commerce platforms, simplifying order fulfillment.
Parcels shipped via Bpost receive unique tracking numbers, which can be used on the official website to check status updates. Delivery times vary depending on destination and service type but generally remain competitive within the European market.
Customer support is accessible through email and the website for inquiries or assistance. Bpost continues to develop its logistics network to improve delivery speed and reliability.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Bpost parcel?
Use the tracking number on the Bpost website to see the latest status of your shipment.
Does Bpost offer express delivery?
Yes, express shipping is available for faster delivery within Belgium and internationally.
Can I insure my package with Bpost?
Insurance options are offered for parcels to protect against loss or damage.
What countries does Bpost deliver to?
Bpost delivers across Belgium, most European countries, and selected international destinations.
How long does delivery take?
Delivery times depend on the service chosen and destination, typically a few days within Europe.
Is there customer support available?
Yes, support is accessible via email and the official website for questions or issues.
Can businesses use Bpost for shipping?
Bpost provides tailored solutions for businesses, including integration with e-commerce platforms.
Are there restrictions on parcel size or weight?
Parcel limits vary by service; check Bpost guidelines for specific size and weight restrictions.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more