How to Choose the Right Delivery Option at Checkout
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Learn moreParcel App benefits for 99minutos delivery
1
Fast Delivery
99-minute delivery in key urban areas
2
Wide Coverage
Service across all Mexican states
3
Real-Time Tracking
GPS tracking from pickup to delivery
4
Business Support
Full e-commerce logistics integration
99minutos.com changed delivery in Mexico since 2014. It stands out as the top same-day delivery platform in the country. The company uses smart technology and a wide courier network to deliver fast and reliable service.
Main services include:
- 99-minute delivery in Mexico City, Guadalajara, and Monterrey metro areas
- Next-day delivery to over 50 cities across Mexico
- Scheduled deliveries with exact time slots
- E-commerce fulfillment with API support
- Payment options including cash on delivery and electronic payments
- Temperature-controlled transport for food and medicines
The platform uses advanced algorithms to plan routes in real-time. This supports the 99-minute delivery promise. Customers get:
- Live GPS tracking of couriers
- Instant updates by SMS and email
- Digital proof of delivery with photos
- Easy integration with popular e-commerce platforms
For businesses, 99minutos offers:
- Dedicated account managers
- Discounts for frequent shippers
- White-label delivery options
- Returns handling
- Custom reports and analytics
The company operates in all 32 Mexican states, handling over 50,000 deliveries daily. It runs:
- 15+ fulfillment centers nationwide
- A fleet of 5,000+ couriers using motorcycles, bikes, and vehicles
- Partnerships with major retailers and marketplaces
Popular sectors served:
- Food and restaurant delivery
- Pharmacy and healthcare supplies
- Online retailers
- Legal and financial documents
- Emergency shipments
Tracking and support include:
- Real-time package updates from pickup to drop-off
- 24/7 customer service via phone, chat, and email
- Automated handling of delays
- Detailed delivery records and receipts
As Mexico’s digital market grows, 99minutos keeps improving its services and tech to meet customer needs.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How does the 99-minute delivery work?
The system assigns the closest courier and plans the fastest route automatically
What areas do you serve?
Coverage includes Mexico City, Guadalajara, Monterrey, Puebla, and 50+ other cities
Can I schedule deliveries ahead of time?
Yes, deliveries can be scheduled with time windows as short as 30 minutes
What is the max package weight?
Standard delivery accepts up to 25kg; 99-minute delivery up to 5kg
How to connect with my online store?
API documentation and plugins are available for major e-commerce platforms
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more